CASE STUDY ONE
CLIENT / IT Company
EVENT / Networking
LOCATION / Aroma Restaurant at the Palazzo Manfredi
Our client was looking for a ‘wow’ venue for an evening networking event in Rome. The conference was taking place just outside Rome and the event was to entice potential customers to join them for an evening of drinks and food. Coach transportation would also be required should the event take place in the heart of Rome.
Venue & Hotel Selection
Following several consultations and negotiating of rates our client selected exclusive use of the Stunning roof top terrace Aroma Restaurant at the Relais and Chateaux Palazzo Manfredi Hotel. Located in the heart of Rome and built above four barracks for Gladiators the restaurant provided a perfect venue for guests wishing to experience a taste of Italy whilst overlooking Rome’s most famous Colosseum.
19% saving through negotiating rates and contract terms.
" Just wanted to say a big thank you for the event you pulled together last night. Everyone was very impressed with the location and the view and there was a lot of photography going on! And the many amongst us with healthy appetites were not let down by the seaming lay endless rounds of food being served up! "
CASE STUDY TWO
CLIENT / Hi Tech Media Company
EVENT / Two Day Tech Retreat
LOCATION / Crowne Plaza Heythrop Park
Our client was looking for a hi-tech venue with a resort ambiance for delegates attending the 2 day residential conference. The world class event focussed on new technology changes so it was essential the chosen venue was able to provide an adaptable platform. The chosen Hotel had to be large enough to host all delegates in-house to maximise networking opportunities between colleagues.
Venue & Hotel Selection
Following several consultations, a site inspection and negotiating of rates our client selected the Crowne Plaza Heythrop Park. The hotel demonstrated full flexibility enabling our client to completely transform their auditorium with a 26-foot ReaID Ultimate Screen, Sony High brightness, a dual 3D projection system complete with Dolby Atmost sound system with JBL loudspeakers and amplification.
23% saving through negotiating rates and contract terms.
" Crème Conferences were essential in the success of our event. We were bringing a popular long standing conference from the US and were looking for a very specific set of venue requirements which Crème helped us achieve painlessly and quickly. Once the venue was identified, Crème supported us throughout the planning and execution of the event including a high number of unusual requests of the venue, without that support the event would not have been the success it turned out to be. The holistic approach of Crème significantly contributed to the launch of our event in the UK and it's establishment as a regular fixture on the calendar. I have no hesitation in recommending their services, their support will transform your event experience. "
CASE STUDY THREE
CLIENT / Sporting Organisation
EVENT / Large Group Accommodation
LOCATION / Birmingham
A prestigious sporting organisation that we have worked with for 8 years holds an annual event in Birmingham each year and require over 400 bed-nights per night for 7 nights. They required accommodation for staff, teams, visitors and other dignatories. They required a selection of hotels of different rates and all within a location where they can walk to the venue and/or be on the transport route that is provided.
Venue & Hotel Selection
Crème Conferences regularly visit Birmingham to update our database with the hotels, working closely with all hotels to achieve the very best rates available.
We negotiate one year in advance with each hotel used and always negotiate not only the best terms and conditions but look at add ons i.e upgrades working with all hotel chains to require maximum savings.
We organise contracts, offer a bespoke reservation system through out web site, collating bookings and rooming lists and liaise with the hotel on behalf of our client.
We offer event management for the week at the primary hotel – someone from Crème Conferences is available 24/7 if there are any last minute bookings or changes/amendments.
" The engagement and enthusiasm from Crème Conferences towards our event portfolio is superb. We have confidence that the team will negotiate the best market rates through their many existing and excellent relationships with hotel groups, and this passion is continued through bespoke online booking services, and dedicated personnel offering support both prior to and including the event itself. This ease of operation allows us to focus on the delivery of our event, whilst having confidence that bookings, queries and resolutions are all managed with courtesy and efficiency. Through their many years of service, it’s also worth highlighting that many of our guests perceive Crème Conferences to be an integral part of our delivery team, and this in turn creates a more personal experience for our guests, which is often commended.
Crème Conferences work hard to meet our demands, which include favourable rates for our workforce and athletes, complimentary upgrades and parking, and zero charges as a result of cancellations or release dates. The pre-event collation of requests, and post-event reconciliation are both executed with speed and an eye for detail. "
CASE STUDY FOUR
CLIENT / Private Education Company
EVENT / Annual General Meeting
LOCATION / Crowne Plaza Barcelona
The brief from the client was to source a hotel of a good standard in Barcelona close to their offices. The client initially needed a venue the hotel to accommodate 60 people for 2 nights, with private dinners, series of meetings and the ability for the party to stay on over the weekend at their leisure.
Venue & Hotel Selection
A list of suitable venues was put forward to the client. The client made a shortlist and we arranged for a site visit around the hotels so they could make their final selection.
25% saving was made through negotiating rates and contract terms.
" We’ve worked with Crème Conferences on many different events over the last 2-3 years from large meetings to full-scale conferences for 80 – 100 people and they have always been extremely cheerful, resourceful and helpful. We highly recommend them. "
CASE STUDY FIVE
CLIENT / National Charity
EVENT / Large Scale Training Programme
LOCATION / Various UK Locations
We were approached by a UK Charity so support them in their training requirements. The programme includes up to 100 events per month, in different locations. The clients has a set budget and criteria which has involved in negotiating with the venues a flexible cancellation policy and catering options. A preferred venues list had to be identified in each location that could accommodate the client’s needs.
The client forwards a spreadsheet monthly with the scheduled courses required. Crème Conferences contact the preferred venues that have been sourced for each area, to check for availability. Confirmations and contracts are then done on behalf of the client. Alternative venues are sourced if the availability is not there at the usual venue.
In 2015, over 1300 courses were placed making a saving of over 36%.
“ The savings we have made by using their service is considerable, but equally important is the high level of customer service we receive. Their team are both knowledgeable and helpful. I can confidently recommend Crème Conferences, it is a pleasure to deal with them. ”
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